Shipping & Returns
Please note that due to the Covid-19 pandemic, there may be a slight delay in the arrival time. All orders are dispatched using Royal Mail and are sent within 1-2 working days after receipt of payment.
Our shipping fees are:
UK
Standard UK Shipping (not tracked) - £3.49
3-5 working days
Europe
Standard Shipping (tracked) - £8.99
7-10 working days
Rest of World
Standard Shipping (tracked) - £15.99
7-14 working days
Returns
Unfortunately due to the nature of the product, you can not return your order if you are unhappy with it. For health & safety reasons beauty products can not be returned. For more information please send us an email at info@thiacare.com
On the rare occasion that there is a problem with your package, please simply contact us and we'll talk through it. Please note that shipping cost, packaging and transaction fees are non-refundable.