Shipping & Returns

Please note that due to the Covid-19 pandemic, there may be a slight delay in the arrival time. All orders are dispatched using Royal Mail and are sent within 1-2 working days after receipt of payment.

Our shipping fees are:

UK

Standard UK Shipping (not tracked) - £3.49

3-5 working days

Europe 

Standard Shipping (tracked) - £8.99

7-10 working days

Rest of World

Standard Shipping (tracked) - £15.99

7-14 working days

Returns

Unfortunately due to the nature of the product, you can not return your order if you are unhappy with it. For health & safety reasons beauty products can not be returned. For more information please send us an email at info@thiacare.com

On the rare occasion that there is a problem with your package, please simply contact us and we'll talk through it. Please note that shipping cost, packaging and transaction fees are non-refundable.